• 03 Nov 2015 11:35 AM | Deleted user

     FCHN Employees Honored at Annual Reception

    More than 100 employees commended for their contributions



    The University of Maine at Farmington’s North Dining Hall was the festive setting for the Oct 29 annual employee recognition banquet for Franklin Community Health Network (FCHN). Employees with five or more years of service and at five-year milestones (except for those with more than 40 years of service) were invited to attend, along with their managers.


    Rebecca Arsenault, FCHN president/CEO, welcomed the group and thanked everyone for the quality of their work. You demonstrate our values of pride, innovation, caring, and excellence every day toward our vision of being the best we can be. Employees are the most important resource in any organization,” she said. “The 107 individuals invited here today are therefore acknowledged and commended for their contributions toward the success of this health care system.


    Employees and their guests attended the banquet that included a buffet meal, entertainment by stand-up juggler Mike Miclon, booklets with supervisors’ anecdotes about employees being honored, and door prizes.


    Employees recognized received congratulations from Arsenault, as well as a certificate of appreciation and a cash gift based upon years of service.


    Mary O’Donal was acknowledged for her longevity with 55 years of service. O’Donal started her career at the original facility on the Fairbanks Road. When the hospital opened at its present location in 1975, O’Donal held several positions before finally settling into the medical records department where she has been for more than 20 years.


    O’Donal was also presented a recognition award by the Franklin County Chamber of Commerce for her many years of service to the hospital. Chamber board members Shannon Smith and Jodi Cordes were on hand to make the presentation.


    The longer-term employees included: 42 years: Cheryl Bunker, accounting; 41 years: Michelle Lucey, nursing; 40 years: Debra Seeley, lab, and Henry Tietjen, maintenance; 35 years: Fawn Paradis, laboratory; 30 years: Donna Bryant, radiology, MaryAnne Goodwin, nursing, and Darryl Parker, surgical services; 25 years: Rebecca Chandler, behavioral services; Greg O’Donal, dietary; Sandra Richard, pediatric nursing; Judith Ridley, medical/surgical unit; Laurel Walker, maternal and child health unit; 20 years: Jacqueline Allaire, medical/surgical unit; Joy Guppy, accounting; Pam Hadley, infection control; Rodney Koehn, NorthStar; Beth Paradis, dermatology; Rebecca Gagnon-Pillsbury, physical therapy; Sharon Searles, dietary; Susan Tinguely, women’s care; Kathy Wells, accounting; and Darcy White, maternal and child health unit.


    Franklin Community Health Network is a member of the MaineHealth system. FCHN includes Franklin Memorial Hospital, Franklin Health medical practices, Evergreen Behavioral Services, NorthStar EMS, and the Healthy Community Coalition of Greater Franklin County.


  • 03 Nov 2015 11:34 AM | Deleted user


    Franklin Memorial Hospital Again Awarded “A” Grade by Hospital Safety Score


    Reflects hospital’s focus on protecting patients from errors, injuries and infections


    An announcement released nationally on Oct. 28 by the independent hospital watchdog The Leapfrog Group, shows key shifts among many hospitals on the A, B, C, D and F grades rating them on errors, injuries, accidents, and infections. Franklin Memorial Hospital earned an “A” in this elite national ratings program, recognizing its strong commitment to patient safety.


    The Hospital Safety Score is the gold standard rating for patient safety, compiled under the guidance of the nation’s leading patient safety experts and administered by The Leapfrog Group, a national, independent nonprofit. The first and only hospital safety rating to be peer-reviewed in the Journal of Patient Safety, the Hospital Safety Score is free to the public and designed to give consumers information they can use to protect themselves and their families when facing a hospital stay.


    “We have an organizational effort and commitment to best-practice standards of care with a focus on patient safety and robust clinical information systems aimed at improving patient care,” said Rebecca Arsenault, FMH president. “This third consecutive ‘A’ recognition underscores that this hospital is making tremendous strides in providing the highest quality of care to the residents and visitors of Greater Franklin County. This positive affirmation by this independent reviewer, along with others including The Joint Commission and the National Quality Measures of Breast Centers Program only strengthens our determination to continue our efforts to excel at all levels of our health delivery system.”


    “Franklin Memorial Hospital’s ‘A’ grade is a powerful reminder of its commitment to putting patient safety above all else, and we are pleased to recognize the persistent efforts of your clinicians and staff to protect your patients,” said Leah Binder, president and CEO of The Leapfrog Group, which administers the Hospital Safety Score. “Our families, neighbors, colleagues and friends deserve a hospital that will pull out all the stops to keep them safe, and we urge Franklin Memorial Hospital and all other ‘A’ hospitals to preserve and renew your commitment to safety year after year.” 


    Developed under the guidance of Leapfrog’s Blue Ribbon Expert Panel, the Hospital Safety Score uses 28 measures of publicly available hospital safety data to produce a single A, B, C, D, or F score, representing a hospital’s overall capacity to keep patients safe from preventable harm. More than 2,500 U.S. general hospitals were assigned scores in October 2015, with 773 hospitals receiving an A grade. The Hospital Safety Score is fully transparent, offering a full analysis of the data and methodology used in determining grades on the website. Patients can also review their hospital’s past safety performance alongside its current grade on the Hospital Safety Score site, allowing them to determine which local hospitals have the best track record in patient safety and which have demonstrated consistent improvement.


    To see Franklin Memorial Hospital’s scores as they compare nationally and locally, and to find safety tips for patients and their loved ones, visit the Hospital Safety Score website at or follow The Hospital Safety Score on Twitter or Facebook. Consumers can also download the free Hospital Safety Score mobile app for Apple and Android devices.


    Maine is ranked first nationwide among states, based on the percentage of “A” hospitals they have compared to the total number of hospitals that operate in that state.


    About The Leapfrog Group

    Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey collects and transparently reports hospital performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. Hospital Safety Score, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents, and infections.


    About Franklin Memorial Hospital

    Franklin Memorial Hospital is a nonprofit community hospital whose mission is to provide high-quality, cost-effective, patient-centered health care. The 65-bed hospital is fully qualified and accredited to handle a broad range of medical, surgical, pediatric, women’s care, and diagnostic services. The hospital actively works with the community and with other health care providers to integrate services and ensure the health of people within its service area. In October 2014, Franklin Memorial Hospital became the thirteenth member of the MaineHealth system

  • 02 Nov 2015 4:28 PM | Deleted user


    Governor to Visit Rockland for Next Town Hall

    November 2, 2015

    For Immediate Release: Monday, November 02, 2015
    Contact: Adrienne Bennett, Press Secretary, 207-287-2531

    AUGUSTA – Governor Paul R. LePage has announced he will hold his next town hall meeting on Wednesday, November 4 in Rockland where he will deliver remarks about moving Maine forward and answer questions from residents.

    Rockland City Hall will host the town hall from 6:00 p.m. to 7:00 p.m. The meeting is open to the public. City Hall is located at 270 Pleasant Street.

    The town hall meeting will focus on the Governor’s vision for Maine, including further reducing the income tax; reforming welfare by strengthening the State’s safety net for the most vulnerable; cutting energy costs; and addressing Maine’s high student debt burden. Additionally, the Governor will brief the public about his recent trade mission to China and Japan.


  • 02 Nov 2015 4:27 PM | Deleted user


    Media Advisory: Veterans Legacy Project Preserves Maine Heroes’ Legacies

    November 2, 2015

    For Immediate Release: Monday, November 02, 2015
    Contact: Adrienne Bennett, Press Secretary, 207-287-2531

    Governor Paul R. LePage and First Lady Ann M. LePage Tuesday will join Bureau of Veterans Services director Adria Horn, veterans and their families to announce the Maine Veterans Legacy Project, a program helping to preserve the living histories of veterans.

    The Veterans Legacy Project provides an opportunity for all generations of Maine families to connect with our military heroes, and enables citizens to actively volunteer to protect American history.

    The Bureau of Veterans Services created the Maine Veterans Legacy Project with the mission of preserving Maine history by collecting first-person accounts of those who defended the United States during wartime. The Bureau of Veterans Services collaborated with a Maine media partner to film and produce the interviews and the State of Maine Archives will file the interviews, which will be made available to the public for view.

    The Office of the Governor and the Bureau of Veterans’ Services invite members of the public and the media to learn more about the project on Tuesday, November 3 at 10:00 a.m. in the Hall of Flags.

    WHEN: Tuesday, November 3, 2015

    WHERE: Hall of Flags, State Capitol Building, Augusta

  • 29 Oct 2015 11:27 AM | Deleted user


    Health Network Staff Presented with EPIC Awards

    Four recipients announced quarterly



    October’s recipients of the EPIC awards established by the Franklin Community Health Network (FCHN) Spirit Committee and announced quarterly include: Dee Christiansen, RN, Maternal and Child Health Unit; McKenzie Searles, MA, Franklin Health Internal Medicine; Diana Ladd, Patient Registration; and Jon Abell, DPT, Physical Rehabilitation.


    The EPIC awards were developed as a way to recognize employees who demonstrate on a daily basis their commitment to FCHN’s values of Excellence, Pride, Innovation and Caring.


    Joseph Bujold, board chair, presented each recipient with a trophy and monetary gift at the October 27 FCHN board meeting. Each also has a designated parking spot of his or her choice for the next three months.


    Dee Christiansen’s nomination from Felicia Harris, described Dee making a stressful long first-baby labor situation more tolerable with her relaxed demeanor. “Her caring is above and beyond. She made a difficult scary situation so much better and made the expectant parents comfortable with her many years of experience and ability to answer their constant barrage of questions.”


    McKenzie Searles’s nomination from Dr. Jay Naliboff said, “McKenzie is the role model of an engaged, caring professional. She cares about her patients and treats every patient cheerfully and respectfully. She has the unenviable task of keeping Dr. Goss on track by preparing patients’ charts and manages this task effortlessly. She additionally volunteers to participate in the medical practice’s quality and performance improvement initiatives.”


    Diana Ladd’s nomination from Natashia Nile included patient feedback describing Ladd’s exemplary customer service. “Her attitude and enthusiasm are infectious to staff and patients. She arrives to work with a smile and a bubbly and shining personality that ensures that every patient has an excellent experience. This nomination is based on Diana’s pride and the lasting impression she has on her patients.”


    Jon Abell’s nomination from Susan Loughrey said, “Jon coordinates single handedly a large physical therapy caseload on the hospital’s medical/surgical unit, prioritizing treatments and ensuring that patients are evaluated and seen on a timely basis. Jon’s compassion, respect, and empathy for other shines through in his interactions with patient and their families and coworkers. He exemplifies a caregiver who takes ownership and pride in his work.”


    Jessica Farrington who works at Franklin Health Farmington Family Practice was also nominated for the award by Dr. Kendra Emery.


    All nominees received a certificate, pin, and a copy of their nomination form.

  • 28 Oct 2015 10:26 AM | Deleted user


    Healthy Community Coalition Releases November Schedule

    Flu Shots and Affordable Care Act Insurance Sign-up Assistance



    Healthy Community Coalition staff is providing the influenza vaccine (seasonal flu shot) and information about the Affordable Care Act marketplace insurance in November. 


    The schedule is as follows:


    ·         Tuesday, November 10 at Farmington Public Library from 10:30 a.m.-noon

    ·         Tuesday, November 10 at Industry Town Hall from 1-2:30 p.m.

    ·         Tuesday, November 17 at Weld Town Office from 9:30-11 a.m.

    ·         Tuesday, November 17 at Wilton Public Library from 2:30-4:30 p.m.

    ·         Tuesday, November 17 at Jay-Niles Memorial Library from 5-6:30 p.m.


    Open enrollment for marketplace health insurance goes from November 1 through January 31, 2016. Individuals who are currently enrolled in a marketplace plan must reenroll for 2016. In order to avoid a gap in coverage, currently enrolled individuals must sign up before December 15. Individuals who have questions about enrolling or reenrolling in marketplace insurance may schedule an appointment for free assistance with a trained navigator at Healthy Community Coalition offices. 


    Flu shots are available to individuals 18 years old and older. For individuals that do not have insurance there is a suggested donation of $25 or whatever one can afford. HCC is unable to accept insurance, Medicare, or Medicaid. Healthy Community Coalition purchases all vaccine used for the public clinics and appreciates donations to help cover costs for those in need.


    For more information, contact the Healthy Community Coalition at 779-2750.



    Jill Gray

    Communications, Marketing, and Fund Development

    Franklin Community Health Network

    Franklin Memorial Hospital

    111 Franklin Health Commons

    Farmington, Maine 04938


  • 23 Oct 2015 10:18 AM | Deleted user

     Jef Howell Recipient FCHN Service Award


    Volunteered expertise in many capacities over 11 years




    Jef Howell, a former 30-year resident of Livermore, was presented a service award at the Sept. 22 Franklin Community Health Network/Franklin Memorial Hospital (FCHN/FMH) board of directors meeting for his many years of service and dedication.


    Howell served on the FCHN/FMH board of directors for nine years, from 2004-2013 and the organization’s finance committee for 11 years, from 2004-2015, serving as treasurer and chair for five years. During his tenure he also has served on multiple search committees for senior leadership, including for chief financial officer in 2011 and chief executive officer in 2008. Howell was also a member of the organization’s patient experience team, as well as the investment committee.


    Beginning in December 2008, Howell was part of a special committee to evaluate facility options and capital investment returns to make a recommendation to the board of directors regarding the feasibility of building a medical arts center in the Livermore Falls area. The committee’s recommendation came to fruition in January 2012 when the Androscoggin Valley Medical Arts Center opened.


    “FCHN grew exponentially from 2004 to 2015 with Jef demonstrating dynamic finance skills and immeasurable business expertise during this time,” said Rebecca Arsenault, FCHN president and chief executive officer. “I would like to extend my gratitude for his dedication and for volunteering for hundreds of hours to assure the success of our organization.”


    Howell currently serves as purchasing manager for Verso Corporation’s Androscoggin Mill. He started at the Jay mill in 1981 shortly after his college graduation. Howell and his wife Cathi now reside in New Harbor. They are the parents of two adult daughters who reside in the Boston area.

  • 23 Oct 2015 10:17 AM | Deleted user

     Franklin Community Health Network Hosts Annual Meeting


    Dr. Connie Adler named recipient of the Community Health Leadership Award




    Approximately 30 community members attended the October 19 annual meeting of Franklin Community Health Network (FCHN), receiving a printed annual report, along with updates regarding new medical staff, new services and programs, MaineHealth membership benefits, and challenges. Presenters included Rebecca Arsenault, FCHN president/CEO; Joseph Bujold, past board chair; Heidi Decker, MD, medical staff president; and Clint Boothby, current board chair.


    Arsenault pointed out significant accomplishments over the past year that included: embedding clinical social workers in the primary care setting to provide immediate behavioral health services; Evergreen Behavioral Services providing mental health and substance abuse services for inmates at the Franklin County Detention Center; being selected for the fifth consecutive year as a most-wired hospital; completing the first year of a large federal grant focusing on increasing physical activity and improving nutrition in youth; receiving patient-centered medical home designation in primary care practices, a widely recognized symbol of quality; and receiving positive affirmations by three independent reviewers that underscores that the hospital is making tremendous strides in providing the highest quality of health care for residents and visitors of Greater Franklin County. “Indeed we have much to be proud of,” she said.


    “This past year our organization has continued the process of reinventing itself. The strategy is designed to be flexible and acknowledges that the organization must be financially and operationally successful in the existing fee-for-service, volume-based environment, while taking steps to position itself to be successful in moving toward population health management,” said Arsenault. “This past year has also demonstrated that being a member of MaineHealth has provided our organization with many advantages around the sharing of resources such as: personnel, clinical best-practices, strategic planning, supply chain, legal services, and health insurance, among others.”


    Bujold added, “I’d be remiss to not acknowledge the successful efforts in recruiting 12 new providers who have joined our organization in the past year. These doctors, physician assistants, and a nurse practitioner are great additions to Franklin Memorial Hospital’s already outstanding medical staff and allow patients greater access to primary and specialty care.”


    At the conclusion of the meeting Dr. Connie Adler was presented the Franklin Community Health Leadership Award. The presentation of the award has become a highlight of the annual meeting in recent years.


    Dr. Adler was cited for a lifetime investment that includes: practicing medicine in Maine for 32 years as a family medicine physician specializing in women’s health; serving as the medical director of the Maine Breast and Cervical Health program for five years helping to provide cancer screening to women of limited means; improving the health and human rights of women around the world with her extensive work with a women’s clinic in Nicaragua, and cervical treatment programs in Nicaragua, Honduras, and El Salvador; and being a leader in family planning services, and domestic violence and sexual violence response programs, serving on numerous community committees and boards for decades.


    The year’s highlights are featured in the network’s 2014/2015 annual report. To receive a report, contact Jill Gray in the Community Relations office at 779-2555 or 1-800-398-6031, ext. 2555. The report can also be viewed online at


    A 30-minute annual meeting video will be added to Mt. Blue Television programming (Farmington and Wilton) and can be seen now at the following link:


    Arsenault is available to speak to civic and community groups to give a condensed update of information presented at the annual meeting and to answer questions. Community groups interested in having Arsenault as a guest speaker are asked to contact Jolene Libby at 779-2265.


    Franklin Community Health Network includes Franklin Memorial Hospital, Franklin Health medical practices, Evergreen Behavioral Services, NorthStar EMS, and the Healthy Community Coalition of Greater Franklin County. FCHN became the thirteen member of MaineHealth on October 1, 2014.

  • 23 Oct 2015 10:16 AM | Deleted user


    Governor Directs Flags to Half-Staff in Knox County in Honor of El Faro Crewman

    In honor of Dylan Meklin, a graduate of Maine Maritime Academy who was lost at sea aboard the cargo ship El Faro, Governor Paul R. LePage has ordered flags on all public buildings and grounds in Knox County to be lowered on Sunday, October 25.

    “We continue to pray and keep in our thoughts those aboard the El Faro, including our five Mainers. The First Lady and I are deeply saddened by this loss of life and our hearts go out to the families and friends of our fellow Mainers, as well as all the other crew members,” said Governor LePage.

    A memorial service for Dylan Meklin, 23, of Rockland, will be held Sunday at 1 p.m. at the Samoset Resort in Rockport. Meklin was a 2010 graduate of Rockland District High School and he was a member of the Class of 2015 at Maine Maritime Academy, where he earned a Bachelor of Science degree in Marine Systems Engineering and obtained his unlimited U.S. Coast Guard license.

    All U.S. and State of Maine flags in Knox County should be lowered to half-staff on Sunday, October 25.


  • 19 Oct 2015 1:48 PM | Deleted user


    Governor to Visit Auburn for Next Town Hall

    Contact: Adrienne Bennett, Press Secretary, 207-287-2531

    AUGUSTA – Governor Paul R. LePage has announced he will hold his next town hall meeting on Wednesday, October 21 in Auburn where he will deliver remarks about moving Maine forward and answer questions from residents.

    Central Maine Community College in Auburn will host the town hall from 6:00 p.m. to 7:00 p.m. The meeting is open to the public and will be held in Kirk Hall.

    The town hall meeting will focus on the Governor’s vision for Maine, including further reducing the income tax; reforming welfare by strengthening the State’s safety net for the most vulnerable; cutting energy costs; and addressing Maine’s high student debt burden.


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